! They Despatched my bag around the flight I wasn’t on, received it back again to me 3days later. Thank goodness they did refund my cash but I won't ever fly them once more. I also couldn't make use of the seat outlet since their human body was obstructing it. https://directmysocial.com/story5817952/how-much-you-need-to-expect-you-ll-pay-for-a-good-business-class-flight-deals-from-london