RCS Business Messaging allows support teams to handle common questions automatically through tappable reply chips before involving a live agent. This reduces wait times for simple, repetitive customer queries significantly. Anantya.ai builds these support flows with a clear handoff option whenever a human agent is genuinely needed. Using RCS Business Messaging this way keeps support c... https://shorturl.at/dqHoX
RCS Business Messaging for Customer Support Teams
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